Settings — Forward Flow

Operator-visible

Brokerage / lender

NMLS ID

Primary states

Time zone

Business hours

Saturday calling

Who answers

Choose who picks up when someone calls your number. The AI can answer, or the call can be forwarded to a person.

AI assistantThe AI answers and handles the call.

A person (forward)Ring a team member or a custom number. The call is still recorded & transcribed.